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SPEND $150 MORE FOR FREE SHIPPING.
SPEND $150 MORE TO GET YOUR FREE Free FORMER TOWEL
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Struggling to find a last minute present? We've got you covered. Simply throw in the amount you're keen to gift and we will email you, or the lucky recipient a unique code to use at checkout to grab some FORMER gear.
Please Note: Gift Cards may take up to 24 hours to arrive in your inbox. Please ensure you check your junk or spam folders if you don't receive it in that time. Gift Cards can only be used online on the Former AU site and are valid for three years from the date of purchase.
Our warehouse team will always do their best to get your order out the door the same business day for orders placed before 2:00pm AEST. Orders placed after 2:00pm will be dispatched the following day. On weekends, public holidays, or during busy sale periods this may take a little longer.
Once your order leaves our warehouse, it’s in the hands of Australia Post. We’ll always do our best to help if something goes wrong or if you need help, but delivery timeframes are ultimately determined by a third party and are outside of our control.
At FORMER, we accept returns on all full-priced items within 30 days of delivery.
Need a different size or changed your mind? Simply head to our Returns Portal to start your return or exchange. Eligible items can be exchanged, returned for store credit, or refunded to your original payment method. Original shipping costs are non-refundable.
Customers who elect CHECKOUT+ receive free returns and exchanges. If you did not select this option, you’ll still be able to return your item, however the cost of shipping the item back to us is your responsibility.
All sale and discounted items are Final Sale and cannot be returned or exchanged, so please choose carefully during sale periods.
For more information please refer to our RETURNS page.
